Frequently Asked Questions

Have questions? We’re here to help

Are GIMA products cruelty-free?

Yes, absolutely! GIMA is proud to be a cruelty-free brand. None of our products or ingredients are tested on animals.

Can I use GIMA products on all hair types?

Yes, our products are formulated to cater to a wide range of hair types and textures. Whether your hair is straight, curly, wavy, or anything in between, GIMA is designed to enhance and complement your natural beauty.

Do you ship worldwide?

Yes, GIMA ships worldwide. Orders above €35,- in NL are shipped free.

Are GIMA products suitable for color-treated hair?

Absolutely! Our products are formulated to be gentle and safe for color-treated hair.

What is your returns policy?

We want you to be completely satisfied with your GIMA purchase. If you're not happy with your order, please refer to our return policy outlined in the "Return and Refund Policy ". Feel free to reach out to our customer support for further assistance.
What does GIMA stand for?
GIMA is a meaningful fusion of personal identity and cultural heritage. It blends "G," a cherished nickname of our founder Georgina, with "MA," derived from the Georgian word "TMA," which translates to hair. With Georgina's proud Georgian roots, GIMA encapsulates a personal journey and pays homage to the rich beauty and diversity of hair.